About my order
Why can’t I place an order?
You can order through our website by creating an account with us, or even order as a ‘guest’ if you need to get a speedy order in.
If your order still isn’t working, email us at firstname.lastname@example.org or give us a call on 0800 8620 235. We’re open Mon-Fri 08.30-16.00 and we’re always happy to help.
Where’s my order?
We pack up and send your Beanies as soon as we can, and all our UK mainland deliveries are then sent to you via UK Mail. It can take 5-7 working days for your order to arrive at your door (although we are especially busy beans around holidays like Christmas, so it may take a little longer then)!
You’ll get an email once your order has been dispatched with all the tracking info you need, along with a one hour delivery slot. You can keep an eye out on your delivery here or contact our customer service team who’ll help track your order. On some occasions it could take up until 7pm for the courier to deliver your parcel.
Stockists and delivery
What’s your returns policy?
You can cancel your order within 14 days of receiving your Beanies, as long as all your coffee is sealed in its original packaging. Items are returned at the customer’s expense.
Keep proof of your postage in case your order gets lost, so that we can still process your refund. If you return your order back to us unsealed or otherwise outside of the return policy, we may not be able to refund you.
Please allow up to 10 working days for your parcel to be returned back to us here at beanies HQ. If you haven’t heard from us after then, get in touch and have your order number to hand – we’re here to help.
We’ll refund the money from all returns to the card used to make the payment.
Returns – Beanies the Flavour Co Ltd.
I’m not in the UK. Where can I buy Beanies?
Our South African friends can find Beanies exclusively in Checkers and Checkers Hyper. We also sell in Bilka and Fotex in Denmark, and in over 700 supermarkets and outlets in Delhi, Bangalore and Mumbai.
Where do Beanies deliver?
We deliver to mainland UK and Wales, the Isle of Man and the Channel Islands. For deliveries to Isle of Wight and Isles of Scilly please call us on 0800 8620235. We don’t deliver to Ireland, the rest of Europe or beyond, but you can still order Beanies online via myvitamins!
How much does delivery cost?
Delivery costs £4 per order if you’re in mainland UK or Wales. If you live elsewhere, you may be charged a little extra. Spend over £20 and delivery is free!
Can I sell Beanies in my country?
We’d love that! We’re on a mission to fill the world with flavour, so if you’ve got any trade enquires we’d be happy to hear from you – just drop us an email at email@example.com.
Where can I buy Beanies?
You’ve come to the right place… you can buy Beanies right here on this website where our full range and special offers are available! A smaller range of Beanies is also available in Sainsbury’s, Aldi, Holland & Barrett, Wyevale Garden Centres, and independent retailers in the UK.
How do I store Beanies?
Always keep your Beanies jars with the lids on tight in a cool dry place. Once the foil lid is broken, we recommend drinking it within 3 months.
Does Beanies contain alcohol?
Nope, not even the Irish Cream flavour!
Are they Gluten free?
Yes, all Beanies products are free from Gluten.
How do you add flavour?
We’re the flavour fanatics, so we infuse our coffee with flavour using innovative technology. Unlike other flavour coffee producers who ‘coat’ the granules, at Beanies we ‘infuse’ them with the finest quality flavouring. No sugars, just good coffee infused with Beanies flavour!
Can I add milk?
If you enjoy your coffee with milk then go for it! Beanies also tastes pretty special with almond milk, soya or served up as a latte!
Does Beanies contain nuts?
Nope! All Beanies flavours are suitable for people with nut intolerances.
Is Beanies suitable for Vegans/Vegetarians?
Our ‘regular’ range of Beanies instant and roast ground coffees are suitable for both vegans and vegetarians, whilst our range of Beanies + vitamin D coffees are suitable for vegetarians.
Do Beanies contain sugar?
Nope – zilch, nada, not a drop! Beanies tastes sweet but it doesn’t contain sugar or any dextrose, fructose, artificial sweeteners or syrups.
How many cups does one jar make?
Each jar makes around 25 cups of Beanies. If you like your coffee a little stronger, we recommend adding a half tsp extra to each cup.