Frequently Asked Questions
Got a burning question? Check the frequently asked questions below – or contact us if you don’t find what you’re looking for, and we’ll be happy to help.
General Questions
Where can I buy Beanies?
Where can I buy Coffeeway?
How do I apply a discount code?
Can I amend or cancel my order?
Ingredients Questions
Do your products contain sugar?
Are your products suitable for Vegans/Vegetarians?
Can I add milk?
How do I store your products?
Are your products gluten free?
What about nuts?
Delivery Questions
Where do you deliver?
Where's my order?
I'm not in the UK. Where can I buy from?
How can I track my order?
Do you deliver to BFPO addresses?
Subscriptions
What is included in my subscription?
Can I get my delivery sent to someone at a different address as a gift?
What happens if my payment fails?
How can I cancel my subscription?
Rewards
What is Beanies Rewards
How do I sign up for Beanies Rewards?
How do I earn points?
How do I redeem my points?