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Privacy Policy

Hi there, we’re Beanies The Flavour Co. Ltd, a company incorporated in England and Wales whose registered office is at Faverdale North, Darlington, County Durham, DL3 0PH (“Beanies”) and welcome to our privacy policy.

This policy sets out how we handle your personal information if you’re an Beanies user or visitor to our Sites or on our mailing list. It applies across all Beanies websites (“Sites”).

When we say ‘we’, ‘us’ or ‘Beanies’ it’s because that’s who we are and we own and run the Sites. If we say ‘policy’ we’re talking about this privacy policy.

The type of personal information we collect

  1. We collect certain personal information about visitors and users of our Sites.
  2. We collect email addresses, IP addresses, other contact details, survey responses,payment information, support queries and web analytics data. We will also collect personal information from job applications (such as, your CV, the application form itself, cover letter and interview notes).

How we collect personal information

  1. We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites.
  2. We collect your personal information when you provide it to us – when you purchase items, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

Personal information we collect about you from others

  1. Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:
  2. financial and/or transaction details from payment providers located inthe UK in order to process a transaction;

How we use personal information

  1. We will use your personal information: To fulfil a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on the Sites, like where you purchase an item from our online store. Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include: operating the Sites; providing you with services described on the Sites; verifying your identity when you sign in to any of our Sites;
  2. responding to support tickets, and helping facilitate the resolution of any disputes;
  3. updating you with operational news and information about our Sites and services e.g. to notify you about changes to our Sites, website disruptions or security updates;
  4. carrying out technical analysis to determine how to improve the Sites and services we provide;

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